FAQ
- Special and personalized orders
If you encounter any issues with your purchased items, please notify me immediately. I will be happy to assist you and provide any necessary support.
- How do you package your items for shipping?
I ship our products to you in wooden boxes.
- What is the estimated shipping time?
I offer fast delivery within 3 days through DHL or FedEx.
- How can I place an order?
After finding a product you like, you can add it to your cart and proceed to checkout to place your order.
- How do i assemble products
Our products come with a hanging bracket on the back, allowing you to easily hang them on your wall or any desired location. Some products also include double-sided tape for additional hanging options. We offer ready-to-hang options based on your preferences, so please let us know your hanging preferences when placing your order.
- What are the sizing details?
I create custom orders according to your desired measurements.
- Gift wrapping and packaging
I securely package each order in durable MDF boxes. Upon request, I offer complimentary custom packaging and the option to include a personalized note when sending the items to your loved ones.
- Maintenance instructions
Our products are hand-painted using non-toxic acrylic paint. You can easily clean them with a lightly damp cloth.
- Wholesale availability
I create my products upon order and offer wholesale purchases. If you're interested in buying wholesale, please feel free to contact me.